The Operating System for Customer Conversations in Africa
Manage customer conversations, support requests, sales opportunities and AI-powered voice interactions across WhatsApp, Instagram, Facebook, LinkedIn, TikTok, X and phone calls — from a single platform.
Trusted by Africa's customer-centric businesses
Customer conversations are fragmented
Every channel lives in its own silo — and revenue leaks through the gaps.
WhatsApp messages in one place
Personal phones, no history, no accountability.
Instagram comments elsewhere
Buying intent lost under hundreds of replies.
Support tickets in another system
Agents copy-pasting context between tabs.
CRM disconnected from conversations
Sales has no idea what support already said.
Voice calls managed separately
No transcripts, no attribution, no follow-up.
One workspace for every customer interaction
A single architecture connecting your channels, data, AI agents and revenue.
Tukana
Every conversation, contact, ticket, deal and call in one intelligent system of record.
Support every stage of the customer journey
From first comment to lifelong advocate — one continuous record.
Prospect
Discovered via social comment or ad reply
Lead
Captured automatically into CRM
Qualified Lead
AI agent confirms budget, need & timing
Customer
Deal closed with full conversation attribution
Support
Omnichannel help desk with SLA tracking
Retention
Proactive renewals and AI voice check-ins
Advocacy
Referrals, reviews and community growth
Everything your revenue team needs
Six deeply integrated modules replacing four disconnected tools.
Unified Inbox
WhatsApp, Instagram, Facebook, TikTok, X, LinkedIn and voice in one shared inbox.
- Shared team inbox
- AI reply suggestions
- Team collaboration
- Full customer history
CRM & Sales Pipeline
Convert conversations into revenue with lead capture and pipeline tracking.
- Lead capture
- Lead qualification
- Opportunity management
- Revenue attribution
AI Sales Agents
Agents that qualify leads, collect budget and book meetings while you sleep.
- Automatic qualification
- Budget collection
- Meeting scheduling
- Follow-up automation
Customer Support Hub
Deliver faster, smarter support with AI summaries and SLA tracking.
- Omnichannel support
- Ticket management
- SLA tracking
- Customer 360 profiles
AI Voice Agents
Deploy voice agents that answer calls, resolve FAQs and route intelligently.
- Call answering
- FAQ resolution
- Appointment booking
- Live transcripts
Analytics & Attribution
See exactly which channels and agents generate revenue.
- Revenue generated
- AI resolution rate
- Call metrics
- Channel performance
Convert conversations into revenue
Trace every closed deal back to the comment, chat or call that started it.
Instagram comment
Mar 2“How much for bulk orders?”
WhatsApp conversation
Mar 2AI agent Zuri qualified budget & need
AI voice call
Mar 4Baraka booked a discovery call
Sales call
Mar 7Amara ran demo with 3 stakeholders
Closed deal
Mar 19₦15.2M annual contract signed
Customer · I want to book a site visit this weekend.
Baraka · Saturday 11am in Lekki works — shall I confirm and send the details on WhatsApp?
Deploy AI voice agents in minutes
Human-quality voice agents for sales and support, with live transcripts and full analytics.
Four tools, four invoices, zero context
Or one AI-native platform where every customer interaction compounds.
Traditional solutions
- Social media tool= Conversations
- CRM= Sales
- Helpdesk= Support
- Call center software= Voice
Disconnected data, duplicated work, no attribution.
Tukana
- Conversations
- CRM
- AI Agents
- Voice AI
- Support
- Sales
- Revenue attribution
- Customer 360
One platform, one customer record, one bill — with AI in every workflow.
Measure what actually moves revenue
Live dashboards for revenue, leads, AI resolution, support performance and call metrics.
Leads created per month
Built for how African businesses actually sell and support
Banks & Fintechs
- Customer support at scale
- Account & transaction inquiries
- Lead conversion
E-Commerce
- Order support
- Sales automation
- Abandoned cart recovery
Telecoms
- Subscriber support
- Complaint management
- Bundle upsell
Insurance
- Claims support
- Customer onboarding
- Policy renewals
Real Estate
- Lead qualification
- Appointment scheduling
- Follow-up campaigns
Enterprise-grade & compliant
Data residency options, role-based access, audit logs and NDPR-aligned privacy controls.
Simple pricing that scales with conversations
Start free for 14 days. No card required.
Questions, answered
Yes. Connect your WhatsApp Business number and route every message into the shared inbox with full history, templates and AI replies.
Transform customer conversations into business growth
Acquire customers, close deals, deliver support and automate engagement with AI.